How to Reset Your Password

Remember, if you used an existing social account (Facebook, Google, Apple) to create your account on KAYA, you can only log in to KAYA using that same account. You will not be able to reset your Facebook/Google/Apple password through KAYA.


If you are in KAYA and need to reset your password:

  1. Go to your PROFILE (by clicking on your photo icon in the far right circle of the bottom menu on KAYA).

  2. Now in Profile, click on the vertical ellipses in the upper right hand corner.

  3. Click into “Privacy and Settings”.

  4. Click Logout.

  5. Scroll down to “Forgot your password? Reset it here.” And follow the steps.

If you are not logged into KAYA and need to reset your password:

  1. On the Login page, scroll down to “Forgot your password? Reset it here.” And follow the steps.

Reach out to us at kayaclimb.com/support if you need more help! Thank you!

Austin Lee